Terms of Service

Meditortho.com Terms of Service

 

Last Revised: [2025.08.25] / Effective Date: [2025.08.25]

 

Welcome to the Medit Ortho website.

These Terms of Service (the “Terms”) govern the use of the Medit Ortho website and the Medit Aligners services, including the design, production, and delivery of customized clear aligners (collectively, the “Services”), operated by Medit (the “Company”).

These Terms set forth the rights, obligations, and responsibilities between the Company and users (the “Members”), as well as other necessary provisions regarding the use of the Services.

 

The Services are intended for qualified dental professionals such as dentists and dental technicians. The Services are not designed for minors, and persons under the age of 14 may not use them.

A service agreement is established when a Member completes registration at meditlink.com, agrees to these Terms, and the Company accepts such registration.

 

 

By agreeing to these Terms, Members consent to the collection, use, storage, and disclosure of their personal information and patient information in accordance with the Company’s [Privacy Policy] and, if applicable, [Data Processing and Business Associate Agreement (DP-BAA)]. These documents set forth how information collected through the Services is processed and the related legal responsibilities.

 

[Medical Disclaimer] All information and content provided through the Services are intended solely for general informational purposes and to support clinical decision-making. Such information does not constitute professional medical advice, diagnosis, or treatment, and under no circumstances may it replace the independent clinical judgment of a qualified dental professional. All medical procedures and final decisions must be made solely under the independent judgment and responsibility of a qualified dental professional.

 

1. Effect and Amendment of Terms

  • The Company shall make these Terms easily accessible by posting them on the initial screen of the Services or via a linked page.
  • The Company may amend these Terms to the extent that such amendment does not violate applicable laws. In case of amendment, the Company shall specify the effective date and the reason for the amendment, and provide notice through the Services, email, or push notifications at least 7 days prior to the effective date (30 days for changes that are unfavorable or material to Members).
  • If a Member does not explicitly reject the amended Terms before the effective date, or continues to use the Services after the effective date, the Member will be deemed to have agreed to the amended Terms.
  • If a Member does not agree to the amended Terms, either the Company or the Member may terminate the service agreement.
  • Matters not provided in these Terms shall be governed by applicable laws (such as the Act on the Consumer Protection in Electronic Commerce), the Company’s operational policies, guidelines, notices within the Services, and general business practices.

 

2. Provision, Modification, and Suspension of Services

(1) Provision of Services

The Company provides the following Services through the Medit Ortho website (meditortho.com):

  1. Services developed and offered by the Company as well as Content provided through this website and Mdeitlink platform.
  2. Information and support regarding the aligner ordering workflow conducted through the Medit Orthodontic Suite (MOS) application, including version 2.1 and any subsequent versions as updated and made available by the Company. The MOS application is available for download exclusively via meditlink.com,
  3. Information and support regarding order, production and delivery tracking for Medit Aligners.
  4. Any other services as determined and provided by the Company. The scope of Services may be modified, suspended, or discontinued at the Company’s discretion, with prior notice where required by applicable law.

“Content” means materials or information expressed in characters, symbols, voice, sound, images, or video transmitted over information networks, including content provided by the Company or third parties, and content posted or uploaded by Members. Medical information is included within this definition.

 

(2) Modification or Suspension of Services

The Company may modify or suspend all or part of the Services for operational, technical, or policy reasons. In such cases, the Company will provide prior notice within a reasonable scope, except where urgent or unavoidable, in which case notice may be given afterward.

For Services provided free of charge, the Company shall not provide compensation unless otherwise required by law. For paid Services, the applicable purchase agreement shall apply.

 

(3) Termination of Services

The Company may permanently terminate all or part of the Services in the following cases:

  1. When it is technically impossible to operate the Services.
  2. When required by applicable laws, or by orders or requests of governmental or judicial authorities.
  3. When deemed necessary due to business considerations, restructuring of Services, or termination of partnerships.

For free Services, the Company will not provide compensation for termination unless required by law. For paid Services, the applicable purchase agreement shall apply.

All rights related to a Member’s Medit ID or account content shall be extinguished upon the Member’s death and shall not be transferred or inherited, unless otherwise stipulated by law.

 

(4) Miscellaneous

  • The Company may access and use Member content for statistical or research purposes.
  • The Company may collect and use information from Members’ accounts, scanning devices, or peripherals for quality review purposes.
  • The Company may display advertisements from itself or third parties within the Services (e.g., in notices or order windows).

 

3. Obligations of Members

(1) General Obligations

  • Members must use the Services only for the purposes, scope, and methods permitted under these Terms and applicable laws and regulations of the jurisdiction where they reside.
  • If a Member circumvents regional restrictions by selecting a country/region different from their actual residence, the Member assumes all resulting responsibility.
  • Members are solely responsible for all content uploaded, downloaded, transmitted, or stored via the Services. The Company assumes no responsibility for such content.
  • Members must lawfully obtain all required consents, approvals, and authorizations under applicable laws (e.g., HIPAA, GDPR, PIPEDA, the Personal Information Protection Act, the Medical Service Act, etc.) before providing patient personal or health information (including Protected Health Information, “Patient Information”) to the Company or its third-party partners (including international transfers). Members must be able to demonstrate compliance upon request.
  • If Members fail to obtain such consents or cannot provide proof thereof, the Company shall bear no responsibility for any disputes, damages, costs, or sanctions, and the Member shall indemnify the Company for any resulting loss.
  • The Company reserves the right to determine whether Member content complies with these Terms and its policies, and may modify, move, or delete content without prior notice if deemed in violation.

 

(2) Account Management and Security

  • Members must manage their account (ID, password, two-factor authentication, etc.) directly and may not transfer, lease, or authorize its use by third parties.
  • The Company shall not be liable for account theft or misuse caused by Member negligence, except in cases of willful misconduct or gross negligence by the Company.
  • If a Member becomes aware of account theft or unauthorized use by a third party, the Member must promptly notify the Company, and the Company may take appropriate measures.
  • Members are responsible for backing up important documents, images, and content. The Company will exercise reasonable care but does not guarantee against data loss or corruption.

 

(3) Prohibited Conduct

Members shall not engage in the following:

  1. Using or misappropriating another person’s information or payment method.
  2. Exceeding reasonable limits of bandwidth or storage capacity.
  3. Collecting or using health information without explicit patient consent.
  4. Reverse engineering, decompiling, or attempting to extract source code from the Services.
  5. Renting, illegally copying, redistributing, reselling, or creating derivative works of the Services that infringe upon the rights of the Company or third-party providers.
  6. Circumventing DRM or security features, or using unauthorized devices or networks.
  7. Assigning, delegating, or transferring rights or obligations under this Agreement to third parties without the Company’s prior written consent.
  8. Posting or distributing obscene material, illegal recordings, child sexual exploitation material, or hateful/discriminatory content.
  9. Spamming, distributing malware, or disrupting the Services.
  10. Engaging in conduct that violates laws or public order.
  11. Any conduct reasonably determined by the Company to interfere with service operations.

 

(4) Measures for Breach of Obligations

If a Member violates these Terms, the Company may take necessary measures such as suspending service use, deleting content, terminating accounts, or reporting to authorities. The Company shall not be liable for damages incurred as a result.

Members must compensate the Company or third parties for any losses arising from their violations.

 

4. Intellectual Property Rights

All ownership, copyright, and intellectual property rights related to the Services (including graphics, scripts, software, user interfaces, etc.) belong to the Company or third-party providers.

“Medit,” the “Medit logo,” “Medit Link,” the “Medit Link logo,” and other marks associated with the Services are registered trademarks of Medit Inc. in Korea and/or other countries. Members are not granted any rights or licenses thereto.

By using the Services, Members are only granted usage rights to specific services or content and are not conferred ownership, licenses, or interests in Medit IDs, domain names, or similar resources.

Content uploaded or posted by Members is licensed to the Company on a non-exclusive, royalty-free, transferable basis (including sublicensable rights) for the purposes of operating, improving, or promoting the Services. Members must hold lawful rights to such content and may not infringe upon third-party rights.

 

5. Disclaimer of Warranties and Limitation of Liability

(1) Disclaimer of Warranties

  • The Company provides the Services and Content “as is.” Except for legally required performance/safety information and specifications included in official documentation and labeling as a manufacturer or authorized distributor, the Company makes no express or implied warranties as to accuracy, reliability, timeliness, fitness for a particular purpose, or non-infringement.
  • The Company implements reasonable security standards but does not guarantee protection against loss, corruption, attacks, viruses, interference, hacking, or other security breaches.
  • Some or all of the Services may not be available in certain languages or regions. The Company does not warrant availability or suitability of the Services in all regions.

 

(2) Limitation of Liability

  • The Company shall not be liable for damages caused by Member fault, third-party fault, or failures of third-party networks, devices, or systems, except in cases of willful misconduct or gross negligence by the Company.
  • The Company shall not be liable for indirect, special, consequential, punitive, or exemplary damages, including loss of data or business profits.
  • In the event liability is recognized, the Company’s total liability shall not exceed the total fees paid by the Member for paid Services during the 12 months preceding the event. This limitation does not apply to damages caused by willful misconduct or gross negligence.

 

6. Disclaimer Regarding Third-Party Services

  • The Company does not guarantee the legality, safety, completeness, harmlessness, or non-infringement of services, content, goods, or information provided by third parties.
  • Damages caused by third-party services or content shall be borne by the third-party provider. However, if caused by the Company’s willful misconduct or gross negligence, the Company may bear liability to that extent.
  • The Company may suspend or remove third-party services or content without notice if they violate laws, infringe upon rights, contain false/misleading advertising, pose security risks, or otherwise disrupt the stability of the Services.
  • While the Company may provide mediation, information, or guidance in disputes between Members and third-party providers, it is not obligated to do so.

 

7. Termination

(1) Termination by Members

Members may terminate the service agreement (withdraw from membership) at any time through the termination process in Medit Link.

 

(2) Termination by the Company

The Company may immediately terminate the agreement in the following cases:

  1. Violation of these Terms or Company policies, not remedied within 7 days after notice.
  2. Requests or orders from government authorities.
  3. Member’s use of the Services in violation of applicable laws.
  4. The Company’s provision of Services to the Member violates applicable laws.
  5. Member inactivity for 2 years, despite notice of at least 30 days.

The Company bears no responsibility for damages caused to Members or third parties due to such termination.

 

(3) Effect of Termination

Upon termination, all Member data shall be deleted except where retention is required by law or the Privacy Policy.

The Member’s Medit Link ID, account, email, content, and all related rights shall be extinguished, and agreements for paid Services shall automatically terminate.

Termination of the service agreement is irrevocable.

 

8. Governing Law and Dispute Resolution

(1) Governing Law

Except as otherwise specified for U.S. and EU Users, these Terms and all disputes related to the Services shall be governed by the laws of the Republic of Korea, excluding conflict-of-law principles.

(2) Dispute Resolution

Except as otherwise specified for U.S. and EU Users, disputes between the Company and Members shall be resolved exclusively by the Seoul Central District Court, located in Seoul, Republic of Korea.

  • Exceptions

 

U.S. Users:

A “U.S. User” means any individual who (i) resides in the United States, (ii) uses the Services in the United States, or (iii) sets the United States as the country of access in their account.

  • These Terms are governed by the laws of the State of California, regardless of conflict-of-law principles.
  • All disputes shall be resolved exclusively through arbitration under the rules of the American Arbitration Association (AAA). The seat of arbitration shall be California, with one arbitrator.
  • Members explicitly waive rights to participate in class actions, class arbitrations, or other representative proceedings. All disputes with the Company must be resolved on an individual basis.
  • Notwithstanding the foregoing, the Company may seek injunctive or equitable relief in a competent court to prevent unauthorized use or misuse of the Services.

 

EU Users:

An “EU User” means any individual who (i) resides in the European Union, England, Wales, Switzerland, Norway, or Iceland, (ii) uses the Services in one of those countries, or (iii) sets one of those countries in their account.

  • These Terms are governed by the laws of England and Wales, regardless of conflict-of-law principles.
  • All disputes shall be resolved exclusively through arbitration under the rules of the London Court of International Arbitration (LCIA). The seat of arbitration shall be London, United Kingdom, with proceedings in English and one arbitrator.

 

9. Miscellaneous

  • Language

These Terms are drafted in Korean. In the event of discrepancies between the Korean and English versions, the Korean version shall prevail.

  • Privacy

Matters regarding the collection, use, and protection of Member personal information are governed by the separate [Privacy Policy].

  • Customer Support

Members may submit inquiries, complaints, or dispute resolution requests to the Company through the following contact points:

 

  • Email: mos.support@medit.com
  • Medit Help Center: https://support.medit.com
  • Other inquiries may be submitted via the Customer Support menu within Medit Link.

Supplementary Provision

 

These Terms shall take effect as of [2025.08.25].

 

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